GREAT BARRINGTON, MA – Berkshire Health Systems has announced that the Laboratory blood draw station at Fairview Hospital, called the Laboratory Patient Service Center (PSC), has been moved to the ground floor of the hospital. The relocation to the former medical records space puts the PSC closer to the main entrance of the hospital, making it more convenient for the over 16,000 patients who use it each year.

The new area is designed to enhance patient privacy and patient comfort, according to Kathy Lavinio, Outreach Manager for Laboratory Services at BHS. “Located in the area that was previously Medical Records, patients no longer navigate an elevator and wait in the hallway for service. Now patients arrive at a waiting area that is spacious and light and receive care in one of two private bays,” said Lavinio.

The project took over a year to complete, from planning and relocation of medical records to design and renovation, in compliance with regulatory standards. The PSC opened on April 29, 2024, ahead of schedule, thanks to tremendous teamwork and collaboration of the project leaders, noted Lavinio.

Mark Robert, Administrative Director of the BHS Laboratories, which oversees seven PSC’s throughout Berkshire County, said, “This renovation and relocation is part of Berkshire Health Systems integrated care model, providing outstanding PSC standards at all of our locations across the system.”

Patient response to the relocation has been very positive, with patients citing easier access for their blood draws.