Medical Arts Complex Project Q&A
Questions & Answers
Q: Why is BHS doing work on the facility?
A: Maintaining the strength of our Medical Arts Complex is one facet of our strategic plan that will allow us to advance the health and overall quality of life for our region. This work will ensure the building’s longstanding sustainability as a center for outpatient care.
Q: Where does this project fall in our strategic plan?
A: Since 2022, we have been engaged in an ambitious strategic planning effort to achieve our mission and vision by strengthening our clinical, cultural, and financial outlook and helping us remain nimble to adapt to the changing healthcare industry. This investment is one facet of the unified effort spanning all 4,000+ members of the BHS team, together working to serve our Patients, People, and Community.
Q: How will this investment in the Medical Arts Complex mechanical infrastructure improve the care provided?
A: We take pride in being the leading healthcare provider in Berkshire County. This investment in the MAC is a facet of our ongoing strategic plan that will allow us to advance the health of the Berkshires. We are committed to ensuring the MAC remains positioned to best serve our patients into the future.
Q: How will care and employee procedures be impacted during construction?
A: While construction is underway, the front, upper-level entrance to the building will be closed, but patient care areas will not be disrupted. Shuttle services, clearly designated walking paths, and accessible parking will be available near the rear, lower-level entrance of the building. Please allow extra time when arriving for an appointment at the MAC.
Visit our website to view a walking guide and a complete map with all changes
identified: berkshirehealthsystems.org/MACProject
Q: What if this project takes longer than expected?
A: We look forward to working with our partners to ensure a smooth and swift construction process. We will continue to keep staff and patients informed with any timeline updates and additional news.
Q: Can the entrance be used during construction? If not, where will the building entrance be?
A: Signage and timely communications support will assist in directing staff and patients throughout the whole construction process. Construction will have an impact on the building’s entrance for our employees and patients and on employee parking.
All patients, visitors, and staff should plan to access the building from the rear (West) using either the ground floor entrance or the second-floor walkway from the parking garage.
The patient parking lot at the front of the building will remain open with a modified driveway entrance. We will offer valet parking, extensive shuttle service to the rear door, and a modified sidewalk to allow access to the rear of the building to help patients and visitors adapt to the entry changes. Additional accessible parking will also be available near the rear entrance.
The employee parking area known as the Quality Lot will be closed for construction-related activities.
Visit our website to view a walking guide and a complete map with all changes
identified: berkshirehealthsystems.org/MACProject