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The Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) at Berkshire Health System (BHS) was designed to demonstrate our commitment to the overall well-being of our employees. We offer a similar service to our community by providing outreach, support and mental health services Berkshire county employers who choose to contract with us for EAP services.

What we provide:

We provide a safe, confidential environment for our employees and their family members who may be affected by mental health or substance use difficulties, concerns in personal and/or work life, health conditions or situational stress that frequently have negative impact on quality of life, health, happiness and job performance. We help foster a positive work environment and make significant contributions to overall employee satisfaction, morale, productivity, and retention.

EAP Services
  • Confidential behavioral health services
  • Assessment, early identification and treatment
  • Emergent, urgent & routine appointment availability
    • NOT the Crisis Team (We do not have 24/7/365 availability)
  • 8-session model
    • Brief, solution-focused treatment
  • When needed, help to manage employee leave of absence & job re-entry
Areas of Focus:
  • Job/Life Stress
  • Resilience Building
  • Work-Life Balance
  • Workplace/Performance Concerns
  • Individual Concerns
  • Marital/Family Concerns
  • Emotional Concerns
  • Substance Abuse
  • Assessment and Referral
  • Individual Counseling
  • Couples Counseling
  • Family Counseling
  • Supervisory and Management Consultation
  • Training, Educating and Coaching
  • Departmental Team Building and Consultation
  • Critical Incident Stress Debriefing
    • Trauma in the workplace
    • Sudden or catastrophic illness or death of an employee or family member
    • Suicide of employee, family member, or co-worker

Would you like to learn more?

Is your local business interested in our Employee Assistance Program? Please call us today.


Berkshire Healthworks/Employee Assistance Program
Mon: 6:30am – 6:00pm
Tues: 6:30am – 5:00pm
Wed: 8:00am – 5:00pm
Thurs: 6:30am – 5:00pm
Fri: 8:00am – 4:00pm
510 North Street, Lower Level/Suite 6
Pittsfield, MA 01201
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