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Published: 09/15/2023

Berkshire Health Systems Introduces Community Code of Conduct

Code to help create welcoming, inclusive, and personalized care environments across BHS

Berkshire Health Systems (BHS) today released its Community Code of Conduct, proudly joining health systems across the nation in adopting a commitment to creating safe care environments for all staff, patients, and community members.

“BHS is so proud to be the place that our community turns to in times of need, and we do not take this responsibility lightly. Our Community Code of Conduct is an important step in ensuring our care environments across the county are safe, welcoming places,” said Darlene Rodowicz, BHS President and CEO. “Every individual who walks through BHS’ doors should feel confident that they will receive the attention they deserve without fear of violence or disruptions to care. Our Community Code of Conduct supports the safety of our patients, people, and community– and communicates our strong belief that safety and healing go hand in hand.”

This Community Code of Conduct was created in response to the increasing number of dangerous and volatile situations arising in healthcare settings nationwide. The Community Code enforces the expectation of all people to be respectful and courteous while refraining from behaviors that are not welcome in BHS care environments. BHS is dedicated to the safety and wellbeing not only of patients, but also of employees and of front-line staff.

“It is important that every person that interacts with our system knows that they are in a safe and healing environment, enforced by our thoughtful Community Code,” said Charles Redd, BHS DEI Officer. “We must hold ourselves and others accountable for their words and actions in order to create a trusted place that people can turn to at some of their most vulnerable moments.”

BHS’ Community Code of Conduct is the product of months-long discussions and collaboration that combined the insights and experiences of BHS leaders and employees, community members, partners, and the BHS Community Code of Conduct Task Force, ensuring that all who interact with the system would be well- represented and understood.

Visit BHS’s website for more information and to read the complete code: www.BerkshireHealthSystems.org/CommunityCode