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Berkshire Urgent Care provides our patients with convenient access to care for minor illnesses and injuries. Our on-site lab and X-ray services allow us to give patients their results in minutes, so they can begin the healing process.

Urgent Care
Emergency Care

Berkshire Health Systems provides around-the-clock emergency care for North, Central, and South Berkshire communities as part of our integrated system of care, anchored by the advanced level of care offered at the Berkshire Medical Center Trauma Center.

Emergency Care
Lab Patient Service Centers

Visit one of our 7 patient service centers conveniently located throughout the county to drop off a specimen, have blood drawn, and receive quick results thanks to our state-of-the-art laboratory located at Berkshire Medical Center.

Lab Patient Service Centers
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Urgent Care

Berkshire Urgent Care provides our patients with convenient access to care for minor illnesses and injuries. Our on-site lab and X-ray services allow us to give patients their results in minutes, so they can begin the healing process.

Urgent Care
Emergency Care

Berkshire Health Systems provides around-the-clock emergency care for North, Central, and South Berkshire communities as part of our integrated system of care, anchored by the advanced level of care offered at the Berkshire Medical Center Trauma Center.

Emergency Care
Lab Patient Service Centers

Visit one of our 7 patient service centers conveniently located throughout the county to drop off a specimen, have blood drawn, and receive quick results thanks to our state-of-the-art laboratory located at Berkshire Medical Center.

Lab Patient Service Centers
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Primary Care

We’re here for our patients’ whole health journey. Your primary care team may consist of a physician, nurse practitioner, or physician assistant, who are all skilled in identifying and treating common conditions and ailments.

Primary Care
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No matter the condition, our trusted and compassionate providers are on-call to best serve our patients. Our specialists work with patients to manage their conditions and provide personalized treatment plans to ensure individual needs are met.

Specialty Care Providers
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Our surgeons, anesthesiologists, nurses, surgical technicians, and therapists are here to guide you through the process, from pre-surgical preparation to recovery and rehabilitation.

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Home » Commitment to Excellence: Awards, Recognition, Accreditation 

Commitment to Excellence

Awards Reflect Our Commitment to Excellence

Our patients are at the core of everything we do. We constantly strive to provide the highest quality care and exceptional patient experience so that Berkshire Health Systems remains the healthcare provider of choice for everyone in Berkshire County.

Working together, we deliver award-winning care to our community

At BHS, our family takes care of your family. But don’t underestimate this small-town feel. BHS offers a sophisticated, high-value care experience that combines the latest in advanced technology with compassion, integrity, and quality.

Each year, the BHS Board of Trustees and executive leadership team set ambitious system-wide goals for clinical quality and excellent patient outcomes, with full confidence in the exceptional care provided by our colleagues.

Independent assessment by the Joint Commission, Healthgrades, the Center for Medicare and Medicaid Services (CMS), and others who set the industry standards for quality, safety, and patient experience, regularly recognize Berkshire Medical Center and Fairview as top-performing hospitals.

2025 CARE Award Recipients

  • Provider of the Year

    Adam Gicewicz, MD, Berkshire Health Pediatrics

    Dr. Gicewicz joined Berkshire Health Systems in February of 2024 as a Pediatric provider, transitioning two former community Pediatric practices to BHS.

  • Provider of the Year

    Maribeth Pomerantz, Nurse Midwife – Berkshire OBGYN

    Maribeth joined Berkshire OB/GYN of BMC in 2015, serving for the past 10 years as a Certified Nurse Midwife.

  • Compassion, Accountability, Respect, Excellence

    Yvette Losaw, RN – Berkshire Medical Center, 5 West Surgical-Orthopedics

    Yvette has been with BMC for over 24 years, starting in patient accounting as a biller, then as a nursing assistant. She became a Registered Nurse in 2004.

  • Compassion, Accountability, Respect, Excellence

    Ellen Beckwith, RN – Fairview Hospital

    Ellen has been with Fairview Hospital for nearly 24 years, starting in 2001. She has served in the Fairview Medical Surgery Unit since 2013.

  • Compassion, Accountability, Respect, Excellence

    Randy Wallingford, RN – Behavioral Health

    Randy has been with BHS for nearly 40 years. He has been with Psychiatry and Behavioral Health since 1994.

  • Compassion, Accountability, Respect, Excellence

    Richard “Ricky” Cyrulik, Environmental Services Specialist – North Adams Regional Hospital

    Ricky started at what was then the North Adams Campus of BMC in 2018 and has served for 7 years in EVS at North Adams Regional Hospital.

  • Compassion, Accountability, Respect, Excellence

    Noel Henebury, Recruiter – Berkshire Health Systems

    Noel has served as a Recruiter for Human Resources for three years. 

  • Compassion, Accountability, Respect, Excellence

    Gwen McCarroll, IT Engineer – Berkshire Health Systems

    Gwen has worked for BHS for nearly three years, helping with the integration of the new HR system.

  • Compassion, Accountability, Respect, Excellence

    Frank Bentz, Environmental Services Supervisor – Hillcrest Campus

    Frank joined Berkshire Health Systems in 1989, serving over 36 years at Hillcrest. He was a Housekeeping Supervisor prior to being named EVS Supervisor in 2006.  

Award-Winning Patient Outcomes

Providing the highest quality patient care is our goal, and awards from organizations like Healthgrades demonstrate that we are helping our patients to achieve the best possible outcomes.

2025 Outstanding Patient Experience
Healthgrades Outpatient Patient Experience Award: Fairview Hospital: 2013-2025.

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2025 Five-Star Recipient
Healthgrades Clinical Excellence Award, Hip Fracture Treatment: Berkshire Medical Center: 2025.

2025 American Heart Association Quality Improvement Awards

Full descriptions of each quality improvement award can be found online at heart.org/qualitymeasures.

North Adams Regional Hospital

American Heart Association
2025 Get With The Guidelines
Silver- Rural Coronary Artery Disease – STEMI
North Adams Regional Hospital

American Heart Association
2025 Get With The Guidelines
Bronze – Rural Coronary Artery Disease – NSTE-ACS
North Adams Regional Hospital

American Heart Association
2025 Get With The Guidelines
Bronze – Coronary Artery Disease – STEMI Referring
North Adams Regional Hospital

American Heart Association
2025 Get With The Guidelines
Bronze – Rural Heart Failure
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Gold Plus – Heart Failure
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Gold Plus – Stroke
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Gold – Coronary Artery Disease – STEMI Referring
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Target CPR
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Commitment To Quality
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Bronze – Coronary Artery Disease – NSTEMI
Berkshire Medical Center

American Heart Association
2025 Get With The Guidelines
Bronze – Resuscitation
Fairview Hospital

American Heart Association
2025 Get With The Guidelines
Gold – Rural Coronary Artery Disease – STEMI
Fairview Hospital

American Heart Association
2025 Get With The Guidelines
Silver – Rural Heart Failure
Fairview Hospital

American Heart Association
2025 Get With The Guidelines
Bronze – Rural Stroke
Fairview Hospital

American Heart Association
2025 Get With The Guidelines
Bronze – Coronary Artery Disease – STEMI Referring
Fairview Hospital

American Heart Association
2025 Get With The Guidelines
Bronze – Rural Coronary Artery Disease – NSTE-ACS

Additional Awards & Recognition

North Adams Regional Hospital – 2025 Gold Award Massachusetts Economic Impact
MassEcon, the state’s private sector partner in promoting business growth in Massachusetts, has honored North Adams Regional Hospital (NARH) in the 21st Annual Team Massachusetts Economic Impact Awards, with a Gold recognition.

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Berkshire Medical Center – 4-Star Quality Rated
Berkshire Health Systems has announced that Berkshire Medical Center has been given a 4-star rating for overall quality by the Centers for Medicare & Medicaid (CMS), based on how the hospital has performed across several areas of quality.

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Berkshire Medical Center – Leapfrog Grade A in Hospital Safety
Berkshire Medical Center, the community teaching hospital of Berkshire Health Systems, has earned an “A” Hospital Safety Grade from The Leapfrog Group, an independent national nonprofit watchdog focused on patient safety.

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Berkshire Medical Center – 2025-2026 Star Performer Designation
Berkshire Medical Center is proud to announce they have received an Own the Bone Star Performer designation this year, an achievement reserved only for institutions that perform the highest level of fragility fracture and bone health care.
Berkshire Medical Center – 2025-2026 Best Hospitals for Pneumonia Care
Berkshire Medical Center – 2025-2026 Best Hospitals for Kidney Failure Care
Berkshire Medical Center – 2025 Blue Distinction Center for Knee & Hip
Berkshire Medical Center Earns Blue Distinction Center Designation for Quality in Knee and Hip Replacement Surgeries.

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Berkshire Medical Center – Baby-Friendly Designation
Berkshire Medical Center is proud to announce that it has achieved the highly prestigious international Baby-Friendly designation after a rigorous review process conducted by Baby-Friendly USA, the organization responsible for bestowing this certification in the United States.

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Fairview Hospital – 2025 Top 100 Critical Access Hospitals
Fairview Hospital has been named among the 2025 Top 100 Critical Access Hospitals by The Chartis Center for Rural Health, the 13th straight year Fairview has been so honored.

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Fairview Hospital – 2024 Patient Experience Award
Fairview Hospital received the 2024 Best 100 Hospitals for Patient Experience.

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Fairview Hospital – 2024 Awards for Stroke Care
The Paul Coverdell National Acute Stroke Program is a Centers for Disease Control and Prevention (CDC) funded quality improvement collaborative administered by DPH that supports Primary Stroke Service hospitals.
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Top 100 Massachusetts Women-Led Businesses
Berkshire Health Systems was again named one of the annual Top 100 Women-Led Businesses in Massachusetts. The 100 organizations honored generated over $124 billion in total revenue in 2023, demonstrating that women leaders continue to be key drivers of the state’s economy. This is the second year in a row that BHS has been recognized.

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National Quality Recognition

Independent assessment by the regulating agencies that set the industry standards for quality, safety, and patient experience regularly recognize Berkshire Medical Center and Fairview as top-performing hospitals. As part of our ongoing efforts to improve quality and patient experience, we carry relevant lessons and practices to departments and facilities across our system. This means that our patients always have access to our award-winning standard of care.

  • The Joint Commission Gold Seal of Approval – Berkshire Medical Center/Fairview Hospital
  • CHIME Digital Health Most Wired Survey – Berkshire Medical Center/Fairview Hospital
    • Certified Level 8 – Acute 2024
    • Certified Level 8 – Ambulatory 2024
  • Blue Distinction Center Maternity – Berkshire Medical Center/Fairview Hospital
  • Blue Distinction Center Knee & Hip Replacement – Berkshire Medical Center

Accreditations & Certifications

  • Accredited by The Joint Commission, Berkshire Medical Center – Behavioral Health Care & Human Services: Opioid Treatment Program
  • Accreditation Commission for Health Care, Berkshire Medical Center – Berkshire Community Pharmacy and Specialty Pharmacies
  • Accreditation Council for Graduate Medical Education and the Massachusetts Medical Society, Berkshire Medical Center – Medicine Residency, Surgery Residency, Psychiatry Residency
  • American College of Radiology, Berkshire Medical Center – Breast Imaging Center of Excellence, Breast Magnetic Resonance Imaging, Breast Ultrasound, Computed Tomography, Designated Lung Cancer Screening Center, Magnetic Resonance Imaging, Mammography, Nuclear Medicine, Stereotactic Breast Biopsy, Ultrasound
  • American College of Radiology, Fairview Hospital – Computed Tomography, Mammography, Nuclear Medicine, Ultrasound
  • American College of Emergency Physicians Accredited Geriatric Emergency Department, Berkshire Medical Center/Fairview Hospital
  • American College of Surgeons, Berkshire Medical Center – Trauma Quality Improvement Program, Breast Cancer Accreditation, Commission on Cancer Accreditation, Verified Trauma Center, Surgical Quality Improvement Program, Metabolic and Bariatric Accreditation
  • American College of Surgeons, Fairview Hospital – Surgical Quality Improvement Program
  • Certified by The Joint Commission, Berkshire Medical Center – Hip & Knee Replacement
  • College of American Pathologists Accredited, Berkshire Medical Center/Fairview Hospital
  • Intersocietal Commission for the Accreditation of Nuclear Medicine Laboratories, Berkshire Medical Center- Echocardiography, Nuclear Cardiology, Nuclear Medicine, Vascular Testing
  • International Society for Clinical Densitometry Accredited Facility, Berkshire Medical Center/Fairview Hospital
  • National Consortium of Breast Centers, Berkshire Medical Center –  National Quality Measures for Breast Centers (NQMBC) Certified Quality Breast Center of Excellence

Memberships

  • American College of Surgeons, National Surgery Quality Improvement Program
  • American Hospital Association
  • American Joint Replacement Registry (AJRR)
  • Berkshire Business Roundtable
  • Council of Teaching Hospitals of the American Hospital Association
  • Dana Farber Cancer Care Collaborative
  • Massachusetts Business Roundtable
  • Massachusetts Hospital Association
  • Massachusetts Value Alliance
  • Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program
  • Nursing Improving Care for Healthsystem Elders (NICHE) 2025 – Fairview Hospital
  • National Association of Orthopaedic Nursing (NAON)
  • Yankee Alliance

Exceptional Care Teams

Berkshire Medical Center
Berkshire Medical Center is a designated Blue Distinction Center for Maternity Care and Knee and Hip Replacement. Blue Cross Blue Shield Blue Distinction Centers demonstrate quality care, treatment expertise and better overall patient results.
Fairview Hospital
Fairview Hospital is a designated Blue Distinction Center for Maternity Care. Blue Cross Blue Shield Blue Distinction Centers demonstrate quality care, treatment expertise and better overall patient results.
Fairview Hospital and Berkshire Medical Center
Both Berkshire Medical Center and Fairview Hospital are accredited Geriatric Emergency Departments by the American College of Emergency Physicians, ensuring that our older patients receive well-coordinated, quality care at the appropriate level during every ED encounter.
Berkshire Internists & Lenox Family Health
Massachusetts Health Quality Partners (MHQP) conducts the only statewide survey in Massachusetts of patients’ experiences in primary care. The results of this survey are used to identify the top performing adult and pediatric primary care practices each year.