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Managing Presenteeism Pittsfield, Massachusetts (MA) - Berkshire Health Systems
  1. Home
  2. Programs & Services
  3. Community Outreach Program
  4. Health Take-Away
  5. Managing Presenteeism

Health Take-Away

Health Take-Away

  • Alcohol's Impact on Breast Cancer Risk
  • Acupuncture Can Help with Relief in Breast Cancer Care
  • Breast Reconstruction Surgery Journey is Personal
  • Building Your Immunity during COVID-19
  • Emotional Toll of COVID-19
  • COVID-19 Anti-Body Testing: What It Tells You What It Won't
  • Treating Varicose Veins
  • Osteopathic Manipulative Medicine: What is OMM
  • Know Your Audiology Options
  • Pets as Therapists
  • Reducing the Stigma of Substance Use Disorder
  • Be Kind to Your Heart
  • Headache Care
  • Managing Presenteeism
  • Don't Struggle with Resolutions
  • Enjoy the Holidays Through the Gift of Giving
  • Seasonal Affective Disorder
  • Save a Life, Lift Your Soul, Give Blood
  • Team Approach for Breast Cancer
  • Surviving Breast Cancer: A Journey
  • Hunger in the Berkshires
  • Vaccinations Help Avoid Needless Risks
  • Embrace Mindfulness
  • Low Carb High Fat Diet has Benefits
  • Probiotics Uses the Good Bugs to Fight the Bad Ones
  • Use the Power of Nature for Better Health
  • Unplug from Online for Better Health
  • Weight Loss Through Narrowing Your Eating Window
  • Mammography and Dense Breast Tissue
  • Medication-Assisted Treatment for Addiction Disorder
  • Smoker or Former Smoker? Lung Cancer Screening is Recommended for You
  • Be Safe When Using Over the Counter Medications
  • Screenings for Colon Cancer
  • Thyroid Health Essential to Metabolism
  • Go for Nutrition that is Heart Healthy
  • High Blood Pressure and Ways to Lower It
  • Hospitalists: Your Around the Clock Caregiver
  • Weight Loss Surgery Has Lasting Impact
  • Can you Find Joy in the Holidays When Sick?
  • Coping with Holiday Depression
  • When Quitting Smoking You May Need to Try and Try Again
  • Vaginal Birth after C-Section
  • New Tool to Assess Breast Cancer Risk
  • Migraines: How to Treat Them
  • Vestibular Care: It's All in Your Ears
  • Prepare for a Healthy Trip Abroad
  • New Moms Encouraged to Breast Feed
  • Language Diversity Important to Healthcare
  • Latest Advances in Joint Replacement
  • Vaping and Nicotine Addiction
  • Urgent Care or Emergency Department
  • Free Medicare Wellness Visit
  • Rehabilitation from Stroke Onset
  • Life Threatening Stroke Can be Prevented
  • Mammography and MRI for Women with High Risk of Breast Cancer
  • Breaking the Silence on Kidney Disease
  • Stop Mindless Eating
  • Hospitals Working to Improve Heart Health
  • Your Healthy Gut Bacteria
  • Give Up Smoking in 2018
  • Healthy Resolutions for 2018
  • Healthy Giving for 2017
  • Concussions: Myths and Truths
  • Celebrate a Thankful & Healthy Holiday
  • Don't Die of Embarrassment: Get Screened for Colon Cancer
  • Don't Let the Flu Get You This Season
  • Advanced Cardiac Imaging
  • Chronic Wound Care
  • What is a Hospitalist?
  • Healthy Heart Rhythms
  • Wellness Coaching
  • Men's Health In Crisis
  • Prevent Stroke or Respond FAST
  • Walking to Good Health
  • Healing Through Acupuncture
  • Self Care is Our Future
  • Family Wellness - Play Together Stay Healthy Together
  • Rewriting Your Book of Life
  • Pre-Diabetes: A Wake-Up Call for Better Health
  • Overcoming Crisis With Resiliency
  • Stepping Off the Slippery Slope
  • Sleep & Wellness: Learning to Cherish Your Sleep
  • Kicking the Habit and Ending the Fear
  • High Blood Pressure: One of the Few Things in Life We Can Control
  • Friendship is Powerful Medicine
  • It's Flu Season: Get the Vaccine!
  • The Healing Power of Gratitude
  • Where's the Joy?
  • New Year's Resolutions to Live By
  • Preventing Falls: A Leading Health Risk for the Older Population
  • Staying Healthy in the Office
  • Exercising at Home and Staying Fit in the Winter
  • Cardiac Rehabilitation: Regaining a Healthier and Better Life
  • Nutrition & Exercise: Two Great Gifts for Children
  • A Screening That Has Saved More than a Million Lives
  • How Walking Can Change Your Life
  • Injury-Free Sports & Activities
  • Have a Healthy Summer
  • Head to a Farmers' Market
  • Just Breathe
  • Lyme Disease Facts
  • Mindful Eating
  • Empathy in Healthcare
  • Preparing Your Family for an Emergency
  • Helping Someone to Cope with Opioid Addiction
  • Breast Cancer Awareness: Mammograms Save Lives
  • Antibiotic Resistance
  • Lung Cancer Screening
  • Giving Thanks
  • Healthy Holidays
  • Alcohol's Impact on Breast Cancer Risk
  • Acupuncture Can Help with Relief in Breast Cancer Care
  • Breast Reconstruction Surgery Journey is Personal
  • Building Your Immunity during COVID-19
  • Emotional Toll of COVID-19
  • COVID-19 Anti-Body Testing: What It Tells You What It Won't
  • Treating Varicose Veins
  • Osteopathic Manipulative Medicine: What is OMM
  • Know Your Audiology Options
  • Pets as Therapists
  • Reducing the Stigma of Substance Use Disorder
  • Be Kind to Your Heart
  • Headache Care
  • Managing Presenteeism
  • Don't Struggle with Resolutions
  • Enjoy the Holidays Through the Gift of Giving
  • Seasonal Affective Disorder
  • Save a Life, Lift Your Soul, Give Blood
  • Team Approach for Breast Cancer
  • Surviving Breast Cancer: A Journey
  • Hunger in the Berkshires
  • Vaccinations Help Avoid Needless Risks
  • Embrace Mindfulness
  • Low Carb High Fat Diet has Benefits
  • Probiotics Uses the Good Bugs to Fight the Bad Ones
  • Use the Power of Nature for Better Health
  • Unplug from Online for Better Health
  • Weight Loss Through Narrowing Your Eating Window
  • Mammography and Dense Breast Tissue
  • Medication-Assisted Treatment for Addiction Disorder
  • Smoker or Former Smoker? Lung Cancer Screening is Recommended for You
  • Be Safe When Using Over the Counter Medications
  • Screenings for Colon Cancer
  • Thyroid Health Essential to Metabolism
  • Go for Nutrition that is Heart Healthy
  • High Blood Pressure and Ways to Lower It
  • Hospitalists: Your Around the Clock Caregiver
  • Weight Loss Surgery Has Lasting Impact
  • Can you Find Joy in the Holidays When Sick?
  • Coping with Holiday Depression
  • When Quitting Smoking You May Need to Try and Try Again
  • Vaginal Birth after C-Section
  • New Tool to Assess Breast Cancer Risk
  • Migraines: How to Treat Them
  • Vestibular Care: It's All in Your Ears
  • Prepare for a Healthy Trip Abroad
  • New Moms Encouraged to Breast Feed
  • Language Diversity Important to Healthcare
  • Latest Advances in Joint Replacement
  • Vaping and Nicotine Addiction
  • Urgent Care or Emergency Department
  • Free Medicare Wellness Visit
  • Rehabilitation from Stroke Onset
  • Life Threatening Stroke Can be Prevented
  • Mammography and MRI for Women with High Risk of Breast Cancer
  • Breaking the Silence on Kidney Disease
  • Stop Mindless Eating
  • Hospitals Working to Improve Heart Health
  • Your Healthy Gut Bacteria
  • Give Up Smoking in 2018
  • Healthy Resolutions for 2018
  • Healthy Giving for 2017
  • Concussions: Myths and Truths
  • Celebrate a Thankful & Healthy Holiday
  • Don't Die of Embarrassment: Get Screened for Colon Cancer
  • Don't Let the Flu Get You This Season
  • Advanced Cardiac Imaging
  • Chronic Wound Care
  • What is a Hospitalist?
  • Healthy Heart Rhythms
  • Wellness Coaching
  • Men's Health In Crisis
  • Prevent Stroke or Respond FAST
  • Walking to Good Health
  • Healing Through Acupuncture
  • Self Care is Our Future
  • Family Wellness - Play Together Stay Healthy Together
  • Rewriting Your Book of Life
  • Pre-Diabetes: A Wake-Up Call for Better Health
  • Overcoming Crisis With Resiliency
  • Stepping Off the Slippery Slope
  • Sleep & Wellness: Learning to Cherish Your Sleep
  • Kicking the Habit and Ending the Fear
  • High Blood Pressure: One of the Few Things in Life We Can Control
  • Friendship is Powerful Medicine
  • It's Flu Season: Get the Vaccine!
  • The Healing Power of Gratitude
  • Where's the Joy?
  • New Year's Resolutions to Live By
  • Preventing Falls: A Leading Health Risk for the Older Population
  • Staying Healthy in the Office
  • Exercising at Home and Staying Fit in the Winter
  • Cardiac Rehabilitation: Regaining a Healthier and Better Life
  • Nutrition & Exercise: Two Great Gifts for Children
  • A Screening That Has Saved More than a Million Lives
  • How Walking Can Change Your Life
  • Injury-Free Sports & Activities
  • Have a Healthy Summer
  • Head to a Farmers' Market
  • Just Breathe
  • Lyme Disease Facts
  • Mindful Eating
  • Empathy in Healthcare
  • Preparing Your Family for an Emergency
  • Helping Someone to Cope with Opioid Addiction
  • Breast Cancer Awareness: Mammograms Save Lives
  • Antibiotic Resistance
  • Lung Cancer Screening
  • Giving Thanks
  • Healthy Holidays

Managing Presenteeism

Presenteeism, not absenteeism is the biggest drain on workplace productivity
By Joe Flynn 

Millions of Americans are going to work sick every day with colds, flu symptoms, depression, back pain, chronic headaches, stomach disorders and other ailments, and it’s causing by far the single most costly drain on productivity in the workplace. It’s a phenomenon occupational health experts call presenteeism, an opposite cousin of absenteeism in which instead of staying home to heal, employees are reporting to work ill, overly fatigued, or for other reasons not performing to their usual capacity.   

The total cost of presenteeism in the United States is estimated to exceed $150 billion a year. Two Journal of the American Medical Association studies found that the on-the-job productivity loss resulting from depression and pain was roughly three times greater than the absence-related productivity loss associated with those same conditions. 

Looking closer at the total cost of employee health to U.S. employers, studies have shown that only about 30 percent is attributed to direct medical care and pharmaceutical costs, usually in the form of premiums an employer pays to an insurer. Another nine percent is associated with short- and long-term disability and worker’s compensation. Just six percent is the result of absenteeism. The overwhelming majority of the cost – 60 percent – is attributed to health-related lost productivity caused by presenteeism.  

Even though the illnesses people bring to work with them may have lower direct health care costs, the indirect costs are far greater. That’s because the illnesses common to presenteeism are so widespread, almost always go untreated and typically occur during a person’s peak working years.

There’s also an invisibility factor with presenteeism. Unlike absenteeism, presenteeism isn’t always readily obvious. You know when someone is absent. It’s harder to tell when they’re present, but hindered by some type of illness or medical condition. Outwardly they may appear fine, but inwardly they are struggling and their performance is suffering.

To address the problem, a growing number of health systems and private consultants on occupational health throughout the U.S. are working with employers, from small businesses to large corporations, to evaluate its scope and implement solutions. Among the priorities being put forward are these:

Recognize the problem.  As widespread as the presenteeism issue is, many employers and employees have never heard of it. If you're the boss, educate yourself and make your managers and employees aware of the problem and its rising toll on the workplace.

Develop a workplace policy on presenteeism. Establish and communicate clear guidelines that let employees know you don’t want people coming to work sick, under what conditions they should stay home and when it's OK to return to work. 

Rethink the use of disciplinary action to control absenteeism. Absence control policies can be counterproductive. Disciplinary actions may pressure sick employees to report to work.

Set a good example. As the boss, if you are sick or unable to work effectively, stay home. Don't spread your germs to others and set the expectation that others should come to work sick too.

Send sick employees home. Many companies address the issue of presenteeism head-on by sending sick employees home. When possible, employees are given the option to work from home when not well.

Consider paid sick leave or time off. If you don't offer it already, this benefit can discourage people from coming to work sick, reduce exposure to others and increase overall productivity.

Presenteeism is becoming a widely recognized reality of the workplace. It isn’t about goofing off on the job or faking illness to avoid work. It’s a real phenomenon caused by real health problems, resulting in real productivity loss. The attention we pay to the problem needs to be just as real.

Joe Flynn was the Berkshire Health Systems Urgent Care and Occupational Health Director

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