Patient Relations Vital Information

BMC Patient Relations Staff
Department Manager: Christa Gariepy, MA
Patient Experience Specialist: Amy Chavarry, MBA, BS, CPHQ
Support Services Assistant: Kim French, CAP

Office Hours
Monday – Friday: 8:00 am – 4:00 pm
*Please contact the Nursing House Supervisor for assistance during other hours.

Office Location
The Patient Relations Department is located in BMC’s main hospital building (725 North St., Pittsfield, MA), off of the lobby, next to the BMC Chapel. Feel free to stop in during our office hours or call ahead to schedule an appointment at your convenience.

For more information contact the BMC Patient Relations Department:
Phone: (413) 447-2466
Fax:     (413) 496-6818
Email: cgariepy@bhs1.org, achavarry@bhs1.org or kfrench@bhs1.org