Berkshire Health Systems - The region's leading provider of comprehensive health care services
Berkshire Medical Center Northern Berkshire Campus of BMC Fairview Hospital Berkshire VNA & Hospice Long Term Care
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Care Navigation

Your care begins at the moment of diagnosis. A Registered Nurse is immediately available to you as part of your Care Navigation team, guiding you one-on-one through the process, coordinating your care, providing education and ensuring your questions are fully answered.

Care navigators streamline the appointment process and connect you with support groups, nutrition services, educational materials and financial information, all at no cost.

All Oncology Nurse Navigators are certified in Oncology Nursing and have extensive experience in assisting those with cancer and their families. Primary responsibilities include:

  • Improving access to care by streamlining and coordinating care.
  • Helping to negotiate the complex health care system to overcome barriers
  • Providing individualized educational materials and reinforcing information so the patients have a good understanding of their physician’s treatment recommendations 
  • Working in the interdisciplinary team setting to ensure patients and family members are able to make sound decision on health care choices with the guidance of their physicians
  • Connecting the patient to needed resources such as financial and transportation assistance
  • Serving as co-facilitators of various support groups

The Care Navigation process actually begins before diagnosis – with prevention and screening education. The oncology nursing staff regularly provides community classes on the benefits of early detection. Individuals are encouraged to get screening exams according to evidenc- based guidelines.

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