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BHS In the Community

BHS Provides Wi-Fi for Patients, Visitors
September 9, 2008



PITTSFIELD, MA – For the convenience of its patients and visitors, Berkshire Health Systems has made wireless internet access available, free of charge, at Berkshire Medical Center and Fairview Hospital. In each facility, patients and visitors can go online using their laptops or other WiFi-enabled devices to look up health information, browse the internet or check their e-mail. In addition, Berkshire Health Systems has installed public computer kiosks in common areas of both BMC and Fairview.

The wireless service at BHS is provided by Wayport, Inc. Wayport enables and manages applications over converged networks for healthcare facilities.

“Keeping our patients and visitors connected is becoming increasingly important,” said Joe Diver, Chief Information Officer for BHS. “The experience people have at our hospitals is important, and we know that access to the internet is almost a way of life for most people. Many people not only want to stay abreast of what is going on at the office, but also want to stay connected with their families and friends. This is why BHS believes it is so important to provide this free service at BMC and Fairview.”

The public PC kiosks, called Wayport CyberCenter Express, are located in the main lobby and Intensive Care Unit waiting area at Berkshire Medical Center and in the second floor waiting area at Fairview.

“Berkshire Health Systems is on the leading edge of providing the highest levels of patient and visitor satisfaction,” said Kevin McKeand, vice president and general manager of Wayport Healthcare. “BHS understands the importance of keeping patients and visitors connected in the hospital and is leading the industry with this technology.”

About Wayport, Inc.
Founded in 1996 and based in Irving, Texas, Wayport enables and manages applications over a converged network. Wayport operates more than 16,000 directly enabled and managed locations across 36 countries. Wayport serves notable brands in a variety of vertical markets, including AT&T customers through a managed service agreement. Wayport helps clients create new business capabilities and improve operational efficiencies at premier venues including major hotels, hospitals, McDonald’s and Hertz locations, and other retail brands worldwide. To learn more about Wayport, please visit or to see locations worldwide, visit

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