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Awards and Accreditations

BMC Named Among 100 Top Hospitals
For Immediate Release

Berkshire Medical Center Named One of the Nation's 100 Top Hospitals by Truven Health Analytics

PITTSFIELD, MA – Berkshire Medical Center has been named one of the nation’s 100 Top Hospitals® by Truven Health AnalyticsTM, a leading provider of information and solutions to improve the cost and quality of healthcare. BMC is one of only five hospitals so honored in the entire Northeast, and one of two Massachusetts hospitals recognized in the Teaching Hospitals category.

The Truven Health 100 Top Hospitals® study (formerly known as Thompson Reuters Top 100 Hospitals) identifies hospitals and leadership teams that provide the highest level of value to their communities, based on a national balanced scorecard. The 100 Top Hospitals balanced scorecard measures hospital performance across 10 areas: mortality; inpatient complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; and post-discharge mortality and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study has been conducted annually since 1993. This is the first time BMC has been recognized with this honor.

“Berkshire Health Systems, led by our Board of Trustees, established a goal several years ago of attaining Top 100 Hospital status, and I am proud of our entire staff, including our dedicated physicians, clinicians and support staff, for their consistent commitment to excellence,” said David E. Phelps, President and CEO of BHS. “Berkshire Medical Center consistently strives to improve our quality, safety, and overall patient experience so that our community can always rely on receiving the best care anywhere.”

“This recognition has been a goal for our organization for over a decade, and attaining it means that we are fulfilling our obligation to the community to provide the highest quality of care,” said Diane Kelly, RN, BMC Chief Operating Officer. “I am proud of the teamwork across every level of the hospital that has led us to this honor.”

For the 100 Top Hospitals® study, Truven Health researchers analyzed public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare website.

The winning hospitals were announced in the March 3, 2014, edition of Modern Healthcare magazine.

“This year’s 100 Top Hospitals represent the highest national standards in hospital care and management today. They set the benchmarks for peers around the country to follow — consistently delivering outstanding quality of care, satisfaction, and community value at a reasonable cost,” said Jean Chenoweth, senior vice president for performance improvement and the 100 Top Hospitals® program at Truven Health Analytics. “The majority of the 2014 award winners have produced year-to-year performance improvement, as well. This speaks to the consistent focus on excellence by the entire organization and the men and women who serve patients.”

The study shows that if all hospitals in the U.S. performed at the level of this year's winners: Nearly 165,000 additional lives could be saved; nearly 90,000 additional patients could be complication-free; morre than $5.4 billion could be saved; the average patient stay would decrease by half a day.

More information on this study and other 100 Top Hospitals research is available at

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