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Awards and Accreditations

BMC Honored for Stroke Care

BERKSHIRE MEDICAL CENTER RECEIVES AWARD FOR “DEFECT-FREE” CARE FOR STROKE PATIENTS: Commitment to quality improvement ensures stroke patients receive better care

Berkshire Medical Center has received the Defect-Free Care Award from the Stroke Collaborative Reaching for Excellence (SCORE), a voluntary statewide quality improvement collaborative administered by the Massachusetts Department of Public Health (DPH), that supports Primary Stroke Service hospitals. BMC was the first hospital in Western Massachusetts to be certified as a Primary Stroke Service hospital. Defect-free care is achieved when every patient receives the appropriate care based on clinical guidelines.

The SCORE Defect-Free Care Award recognizes hospitals that provided high-quality care to the majority of their stroke patients over a specific 12-month period. The number of SCORE hospitals eligible for this award has increased significantly since last year, resulting in many more patients receiving high quality care.

“The outstanding staff in BMC’s comprehensive stroke program provides exceptional care to our community, as evidenced by this prestigious award from the DPH’s SCORE program, our ranking by HealthGrades® as the number one hospital in the state for stroke care services and BMC’s 7th straight American Heart Association Get with the Guidelines Gold Plus Achievement honor,” said Diane Kelly, RN, BMC Chief Operating Officer. “Each and every member of our care team can take great pride in this newest recognition. They help to save lives in our community every day.”

Stroke is the third-leading cause of death in the Commonwealth, and a leading cause of adult disability. Immediate assessment and treatment is critical to help improve outcomes.

Knowing the key signs and symptoms of stroke and calling 9-1-1 immediately can save a life. The F.A.S.T. acronym is an easy way to remember:
•Face: Does the face look uneven? Ask the person to smile
•Arm: Does one arm drift down? Ask the person to raise both arms
•Speech: Does the speech sound strange? Ask the person to repeat a phrase
•Time: If you observe these symptoms, call 9-1-1

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