IOL Patient Experience
BHS MANAGERS ONLY Please join Christa Gariepy and team as they discuss the nature of and ways to improve the patient experience. Learning Objectives include: 1. Outline steps to access departmental patient experience data to make informed decisions 2. Specify which data points should be used in crafting better patient experience strategies 3. Devise a departmental action plan based on data to improve patient satisfaction Please note that this workshop is intended for those managers with responsibility for patient experiences. Limited Enrollment.
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