IOL Communicating for Engagement
BHS MANAGERS ONLY Please join Newell Young and Gary Freifeld as they discuss communication tactics that promote safe communication and an engaging work environment. Participants will have the opportunity to practice the techniques during the workshop. Learning Objectives: •Understand our own emotional connectedness to our jobs in order to enhance emotional awareness and engagement in our staff •Explain the role of empathy in effective communication and employee satisfaction •Outline strategies for creating a safe environment for workplace communication •Identify techniques to communicate effectively with difficult employees Limited enrollment.
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