OBS focuses on young people identified to be at a high degree of clinical risk for health conditions related to nutrition and lifestyle.
In its clinical setting at the Hillcrest Campus, OBS provides specialized counseling services to clients from infancy through age 22 and their families. OBS staff work with clients and families to address health issues including but not limited to obesity, failure to thrive, eating disorders, hypertension, food allergies, gastrointestinal disorders, high cholesterol, pre- diabetes/ diabetes, and sports nutrition. Through a special arrangement with Berkshire WIC North, pregnant women are eligible to receive individualized health education and pregnancy support.
OBS services are covered by most major insurers. There is no out of pocket cost for families to participate in the program. However, families must be referred by their primary care provider to initiate services. OBS has an outstanding relationship with a community network of over 50 primary care providers including pediatric /adolescent practices, family practitioners, and OB/GYN providers. In addition, Operation Better Start has an extensive network of linkages to specialists throughout Western Massachusetts.