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BMC Quality Compare


How We Measure Up

Providing excellence in clinical care is an organizational priority at Berkshire Health Systems, as evidenced by Berkshire Medical Center being ranked among the top 5% of hospitals in the nation by HealthGrades, the leading independent healthcare ratings company in the US. BMC is a recipient since 2009 of HealthGrades Distinguished Hospital for Clinical Excellence Award, one of only two hospitals to receive the honor annually.

This page is our attempt to provide for you an overview of key quality indicators at Berkshire Medical Center.

How to view this page: 

  • Each indicator shows Berkshire Medical Center's recent performance measured against a benchmark.
  • Each measure tells you whether it is better to be a higher or lower score.
  • Click on the line with "View detail" to see more information about an indicator.

Hospital quality measures are important factors by which to choose a hospital. Berkshire Medical Center has made the committment to reach the highest clinical, business and personal standards available in any hospital anywhere. Luckily we live in an age where most hospitals strive for excellence. This makes the ranking of excellence meaningful. Not all hospitals measure the same, but there are some widely recognized standard measures that are the same for as many as 4000 hospitals. Berkshire Medical Center continues to work to remain in the Top 100 of all hospitals in everything that we do.

By reporting this data, we hope you will have confidence and peace of mind that your hospital and its physicians, nurses and staff are committed to excellence in caring that you can have the very best outcomes possible.



Gray Ellrodt, MD 
Chief Quality Officer Berkshire Medical Center


What is a Benchmark?

Berkshire Medical Center compares all of its internal quality measures against benchmarks to help gauge our performance. Benchmarks are usually an external suitable comparison group, such as a national average, or an expected target set by an external agency. When none are available, Berkshire Medical Center sets its own internal performance goals.
Due to the government shutdown, we will not be able to get updates for our benchmarks until later (2015) and readmission rates have been suppressed by CMS/Medicare for at least 1 additional quarter. 

Berkshire Medical Center Quality Data

------------Patient Experience - Press Ganey Scores ------------                     

------------Outpatient Experience - Press Ganey Scores ------------                     

------------Emergency Room Experience - Press Ganey Scores ------------                      


------------Ventilator-Associated Pneumonia (VAP)------------                     

------------Central Line Infections------------                     


------------Surgical Care Improvement Project------------                     


------------Hospital Care Mortality------------                       

------------Heart Failure Mortality------------                     


------------Heart Attack Mortality------------                     



Visit these links to see how well Berkshire Medical Center is performing in terms of quality of care and patient safety:

  • The Joint Commission - This new "Quality Check" program reports data for hospitals, nursing homes and other healthcare settings.
  • Leapfrog - Promotes and rates hospitals on four patient safety leaps, including computerized physician order entry, use of intensivists, volume and safe practices.  
  • HealthGrades - Uses Medicare and state survey data to calculate a 5-star rating system of hospitals and nursing homes.
    ** You must click the 'Yes' on the agreement.
  • National Patient Safety Foundation - Berkshire Medical Center is a renewing member and part of the Stand Up for Patient Safety program.
  • Hospital Compare - Provides information that compares how well hospitals perform in certain medical conditions.


ICU Registered Nurse-to-Patient Ratio

Below you will find the links to the quarterly reports which have been provided to the Massachusetts Department of Public Health on the ICU Registered Nurse-to-Patient ratio beginning in January 2016.  This reporting ensures that Berkshire Medical Center is not exceeding the maximum patient assignment of two patients per nurse.

January 1, 2017 - March 31, 2017

October 1, 2016 - December 31, 2016

July 1, 2016 - September 30, 2016

April 1, 2016 - June 30, 2016

January 1, 2016 - March 31, 2016


Berkshire Medical Center Pittsfield, MA 01201


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