Quality Care & Patient Safety

Providing excellence in clinical care is an organizational priority at Berkshire Health Systems, as evidenced by Berkshire Medical Center being named among Truven Health 100 Top Hospitals for 2014™, and being ranked among the top 5% of hospitals in the nation in 2013 and 2014 by HealthGrades®, the leading independent healthcare ratings company in the US. BMC is three time recipient of HealthGrades Distinguished Hospital for Clinical Excellence Award™ since 2009. BMC has also been recognized by HealthGrades for Pulmonary, Critical Care, Bariatric Surgery and Women's Health, receiving Excellence Awards in each category, and has been named a Healthgrades 100 Best Hospitals for Pulmonary Care.

It is important that we show our patients how we measure up when it comes to quality and safety standards, shown objectively in comparison to other hospitals, state or national trends, and different departments within the organization.

We are proud to report our quality data. Just click on one of the logos below:

Hospital Quality Measures are standards of treatment that result in proven benefits when applied to patients. Currently, our health system is monitoring measures for patients with Acute Myocardial Infarction, Heart Failure, Pneumonia, and the Surgical Care Improvement Project. These measurements are now widely publicized at major web sites sponsored by the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission.

Through data management processes, we are able to collect, analyze and report data to determine our level of performance and patient care throughout our hospitals.

Comprehensive clinical management systems have been implemented at Berkshire Health Systems, such as Multidisciplinary Rounds and a Medical Emergency Response Team. 

Visit these links to see how well Berkshire Medical Center is performing in terms of quality of care and patient safety:

• The Joint Commission - This new "Quality Check" program reports data for hospitals, nursing homes and other healthcare settings.
• Leapfrog - Promotes and rates hospitals on four patient safety leaps, including computerized physician order entry, use of intensivists, volume and safe practices.  
• HealthGrades - Uses Medicare and state survey data to calculate a 5-star rating system of hospitals and nursing homes.
  ** You must click the 'Yes' on the agreement.
• National Patient Safety Foundation - Berkshire Medical Center is a renewing member and part of the Stand Up for Patient Safety program.
• Hospital Compare - Provides information that compares how well hospitals perform in certain medical conditions.