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Emergency Department at BMC

BMC's Emergency Department is ranked among the Top 5% in the Nation, according to HealthGrades® and is a recipient of a 2012 HealthGrades Emergency Medicine Excellence Award™.

Emergency services at Berkshire Medical Center include the main Emergency Department and an Express Care center in Pittsfield, and the BMC Satellite Emergency Facility in North Adams, where highly-trained emergency medicine physicians, physician assistants and nurses provide our patients with optimum care. The Emergency Department is a specialized unit staffed and equipped to handle all types of emergencies and urgent care issues, 24-hours a day, 365 days a year. In a typical year, more than 58,000 patients will seek care at BMC's Emergency Department.

Berkshire Medical Center is also home to the only Trauma Center in Berkshire County, providing immediate specialized care to victims of trauma. Our Trauma Center has been verified by the American College of Surgeons, and also provides around-the-clock care for the seriously injured. The staff of the Emergency Department are members of the Trauma Team, providing early care and resuscitation, if needed, to victims of major trauma. Our nurses are all certified in trauma care and advanced cardiac life support.

For fast care for minor emergencies, BMC also offers:

  • BHS Urgent Care - fast care for minor emergencies - open daily, including weekends and many holidays, 10 am to 8 pm - 505 East St., Pittsfield, at St. Luke's Square
  • BHS Walk-In Care - treating minor illness & injury, open weekdays 10 am to 6 pm - Inside Market 32, Hubbard Ave., Pittsfield

The BMC Express Care Center, located adjacent to the Emergency Department, is dedicated to providing emergency care to patients with minor illnesses or injuries in a less stressful environment. The Express Care Center is open from 8:00 a.m. to 11:00 p.m.

The BMC Satellite Emergency Facility in North Adams is located in the former North Adams Regional Hospital building and provides care for critical and non-critical emergent care needs 24-hours-a-day, 365 days a year. 

In recent years, Berkshire Medical Center completed a major expansion and renovation of its Emergency Department, including a new, larger waiting area, a renovated Express Care Center, additional treatment rooms and a dedicated CT scanner to provide physicians with rapid imaging services for our emergent patients. Our individual treatment rooms are all equipped with heart monitors and our physicians have access to BMC's Picture Archiving and Communication System (PACS) for real-time reading of diagnostic studies. In addition, BMC's electronic health record is integrated with the hospital's acute care settings, so that all important medical information is available to caregivers. All prescriptions are given through electronic medication dispensing machines.

While our Emergency Department is distinguished by state-of-the-art facilities and technology, our medical staff is the key factor in emergency care. In addition to their advanced training, talent and skill, our physicians and nurses deliver the highest standards of compassionate care, helping patients and their loved ones cope with the stress of a medical emergency. 

Emergency service directors and staff interact with several community agencies, including Emergency Medical Services providers, local Fire and Police Departments and area Emergency Management Agency officials. This collaboration works toward the provision of a coordinated response and the most efficient care for the community, in the event of large-scale emergency events.


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